If you've used an online travel agency like Expedia or Booking.com, you should consult our sister site, SmarterTravel, where they've detailed OTA cancellation policies during the COVID-19 pandemic. 3637 4th Street North, Suite 470St Petersburg, FL 33704 Going forward, any new bookings made will be given a three-day penalty-free cancellation policy. Any guests who appear symptomatic are subject to pre-boarding medical evaluations including but not limited to temperature checks as deemed necessary. Dubai Atlantis Aquaventure and Lost chamber Entrance ticket ( E-ticket ) cancellation policy: All sales are final and incur 100% cancellation penalties. This policy also extends to any new bookings, even if the rate booked says that cancellations or changes cannot be made. I made the reservation less than 40 hours ago and they will not refund my money. Failure to make timely payments of any reservation will cause your reservation to be cancelled without notice and all amounts paid to date shall be held by Atlantis in accordance with Atlantis’ cancellation policies. For new bookings, IHG recommends using its Best Flexible Rate, which allows for changes and cancellations. If you cancel less than 7 days prior to your arrival, your deposit is non-refundable. The UAE and Dubai residents looking to visit Atlantis Aquaventure can now make the most of the resident offer especially created for them. In case of cancellation or changes in your travel dates, we have flexible, hassle free cancellation policies in place. Property Location With a stay at Atlantis The Palm in Dubai (Palm Jumeirah), you'll be within a 15-minute drive of Aquaventure and Souk Madinat Jumeirah. Some exceptions do apply, but generally, whatever rate you booked your stay will apply for any other set of dates through the end of 2020. Note that any booking credit or rescheduling must take place within 18 months of your original reservation, or you will lose your payment. AM Resorts is a portfolio of some of the most well-known all-inclusive properties in the world. For those clients who took advantage of our previously communicated final payment extension period to 60 days, nothing more needs to be done. If you cancel less than 7 days prior to your arrival, your deposit is non-refundable. Additionally, the resorts are not guaranteeing that you’ll pay the same rate for a room upon rescheduling — travelers must cover any differences in prices. Indulge in avant-grade dining in a sublime setting at Dubai's dream like underwater restaurant. Weeknight arrivals, if you cancel under 3 days there will be no refund. All reservations at H10 Hotels in Europe (including Spain) can be cancelled and refunded for stays booked through May 31. Can I cancel my reservation for free at The Royal Atlantis and receive a full refund? The standard incubation period recognized by the WHO and US CDC for this virus is 14 days.• Guests who are denied boarding will be issued a full refund.• Any person who, within 15 days prior to embarkation, has had contact with, or helped care for, anyone suspected or diagnosed as having COVID-19, or who are currently subject to health monitoring for possible exposure to COVID-19 will be denied boarding.• For all guests, we will continue standard pre-boarding enhanced health reporting and evaluation. Can I cancel my Atlantis Bahamas reservation 90 days before? Reservations must be cancelled at least 4 hours prior to actual dining time and are subject to a $50.00 per person "no show" fee. There are 1 Hotels properties in the United States and China. Please note that travel protection cannot be transferred. Will I be charged for cancelling? Note that you must cancel or change your dates with 24 hours notice. The ultimate destination to kick- off your holidays, it offers an exceptional get away from the worries. As we continue to monitor COVID-19 (coronavirus) and it’s impact on the cruise and travel industry, we have complied the updated cruise cancellation guidelines and policies here. All transient reservations (including prepaid rates) booked between March 13 – July 05, 2020 for stays on or after March 13 can be changed or cancelled without penalty up to 24 hours prior to arrival. Atlantis Water Park is Middle East’s largest water park and the Atlantis Aquaventure tickets will give you access to a thrilling day. For all voyages beginning April 3, 2020, through November 1, 2020, your clients can now cancel up to 30 days prior to sailing and receive a 100% Future Cruise Credit, which can be applied to a new booking within one year on any 2020 or 2021 Regent voyage. The resort is located on Dubai’s man-made Palm Island and offers a relaxing yet fun experience for families and couple alike. At this time, it is accepting reservations for stays starting April 17. Reach out directly to the property where you’re booked for clarification. Rooms Should you require any further assistance, contact our Customer Centre on (+971) 600 54 44 45 or the travel agent that made your booking. This Spanish chain has continued to expand around the globe in recent years. This includes guests who are residents of or traveling to countries that have official travel restrictions (like the U.S.). Travelers with stays booked until June 30, 2020 are able to cancel their reservation for a full refund or reschedule it without paying a penalty. While it doesn’t offer a concrete refund policy at the moment for bookings related to or affected by COVID-19, NH Hotels assures travelers that they “are providing flexibility in all reservations.” It’s not entirely clear what that means, so your best bet is to reach out directly to the property where you’ve made your booking (provided that you made a direct booking). Those rebooked stays must take place before May 31, 2020. If you’ve already purchased a flexible stay, the original rules of your agreement apply to rescheduling or receiving a full refund. If you provide more than 7 days’ notice, your deposit is refundable less a $25 service fee. Whether it's a relaxing cruise, a fun filled tour, a family reunion, or a fundraising group, our experienced team of travel professionals truly enjoy exceeding your expectations! There are no guests now, but inside the property, its 65,000 marine animals are having a special time. Grab the Atlantis Aquaventure tickets to turn your holiday into an action-packed adventure full of shark safari, shark snorkeling, ray feeding, and diving. Reservations made before April 15 will also be offered the same no-penalty cancellation policy. Reserve Reserve. Located throughout Europe and Spain, H10 Hotels offers a generous cancellation policy in the wake of COVID-19. Any crew member who exhibits symptoms of any respiratory illness while on board will be subject to additional screening at our onboard Medical Center and may be subject to potential isolation and disembarkation.• The above measures will remain in effect for the next 30 days and are subject to change at any time as we evaluate the situation and continue to consult with local health authorities as well as CLIA, the WHO and US CDC. Customer cancellation should be completed 24 hours before your check-in time. At the time of publication, the Palladium Hotel Group is allowing travelers to reschedule their previously non-refundable bookings through the end of 2020 into early 2021 depending on the destination. As COVID-19 continues to spread around the globe, travelers' plans have been disrupted near and far. With that in mind, the cancellation, refund, and stay change policies at IHG are essentially the same as the other hotel groups. The Atlantis Inn has a 7-day cancellation policy. Book directly with us today! Atlantis the Palm-Dubai Restaurant Booking Online. CANCELLATION POLICY: There will be no refunds for any reason whatsoever for cancellations made after the cancellation date, including for any missed days or missed meals during the program. A Dubai icon, Atlantis, The Palm is the regions most Instagrammed hotel. In the event of interruption, changes, delays or cancellation of your Atlantis trip for any reason, or in the event of default, real or alleged, of any kind by Atlantis or the Supplier, or your claim that Atlantis or the Supplier has for whatever reason failed to perform its respective obligations to you, the sole liability of Atlantis and the Supplier to you shall be to refund all monies theretofore paid by you for all … Bookings not paid in full (departures May 3 – June 30 for land tours; June 3 – June 30 for river and small ship cruises):  Final payment for guests booked on these tours is now due 30 days prior to departure. Like other major hotel groups, Hyatt is offering flexible cancellation and rescheduling policies. Atlantis Dubai, A destination unto itself, comprised of two world-class resorts, Atlantis Aquaventure, Dolphin Bay, The Lost Chambers Aquarium and an unrivalled culinary collection, Atlantis Dubai is where unique memories are made.